Phlebotomist III | Octapharma

Essential Job Functions:

Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
Maintains high level of customer service and positive donor experience in line with company values and culture.
Maintains cleanliness of work area to ensure a clean and professional environment.
Reviews and confirms donor identification and maintains donor confidentiality per Standard Operating Procedures.
Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedure.
Labels and ensures each unit and samples are labeled accurately.
Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.
Operates the automated plasmapheresis machines, including response and evaluation of all machine alarms and alerts, donor adverse events, document exceptions, etc.
Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
Maintains proper ratio to ensure donor safety and to quality of product.
Disconnects donors and handles the disposal of biohazardous waste and contaminated equipment, including cleaning spills and following safety protocols.
Performs daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines and removes and/or replaces equipment from service, if needed.
Maintains accurate and thorough documentation of necessary records, including Plasmapheresis Machine Logs.
Reports all unsafe situations and conditions to management.
Maintains/stocks adequate inventory and replenish supplies on plasma carts.
Responsible for mentoring junior Phlebotomists, able to drive training efficiencies to ensure timeliness and compliance and is a Designated Trainer.
Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly).
Partners with Quality Assurance on overall Donor Floor performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
Assists with storage room organization and performs assigned tasks following the First In, First Out (FIFO) method.
Oversees the flow of donors, responsible for organizing lunch schedules, breaks, and overall schedule adherence.
Performs other job-related tasks as assigned.

Job Specifications:

Employee must have all initial training completed, including QA-Backup and/or NexSys Technician.
High school diploma, or equivalent (GED) required.
Any specific certification or licensing based on State requirements.
Minimum three (3) months’ experience in a medical or health care environment or equivalent combination of education and experience preferred.
Must have completed documentation of training appropriate for duties, prior to performing duties independently.
Ability to speak, read, write (legibly and accurately), and understand English required.
Strong customer service skills required.
Ability to understand and follow written and verbal protocol required.
Basic computer knowledge and skills required.
Able to make accurate and complete documentation.
Ability to read and interpret documents, such as safety regulations, operating and maintenance instructions and procedure manuals required.
Ability to function effectively in a fast-paced environment with frequent interruptions.
Demonstrated consistency and reliability (good attendance, punctual, apply full effort throughout shift, flexibility with assigned schedule) required.
Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis required.
Ability to perform venipunctures required.
Effective communication skills required.
Employee possesses enhanced collaboration and adaptability skills.

Physical Requirements:

Ability to sit or stand for extended periods.
Ability to tug, lift, and pull up to thirty-five pounds.
Ability to bend, stoop, or kneel.
Utilize all required PPE (Personal Protective Equipment) at all times.
Occupational exposure to blood borne pathogens.
Ability to view video display terminal less than 18” away from face for extended periods.
Of time, up to four (4) hours at a time.
Ability to work in an environment with a temperature of -40C or colder for extended periods.
Occasional exposure to and handling of dry ice.
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
Ability to use assistive devices if needed for mobility or communication.